Everyone must have a valid passport for a cruise with an international destination, including passengers under the age of 18. Australian residents do not need a passport or visa for any cruise that does not visit a foreign port. However, government issued photo identification is required. Queensland Proof of Age cards will not be accepted. A current Medicare card can be used for passengers under 18 years of age.

Please check with the relevant embassies about your visa requirements.

Absolutely! As an Australian, Medicare, New Zealand ACC and private health insurance will not cover you for any medical costs on board, all cruises (even cruises that do not visit foreign ports) require international travel insurance. We strongly recommend you organise your travel insurance at the time you pay your deposit.

You should not base your insurance decision on the assumption ‘it won’t happen to me’ – accidents or illness can happen to anyone. Daily hospital bills can cost more than AUD5000 per day.

For guests travelling to New Caledonia: New customs law states that every traveller visiting New Caledonia must be able to show a copy of their travel insurance certificate before entering the country. Guests without travel insurance may be denied boarding or entrance to New Caledonia.

Please ensure your flight arrives no later than 6 hours before your cruise departure time. On return, ensure your flight departs no earlier than 6 hours after your cruise arrives in port. This should help you have a relaxing cruise holiday.

When you are making your own air bookings, missed connections are always a possibility…so the more time you allow for unforeseen delays at either end of your cruise, the better.

If you do need to make changes to your own air bookings, your chosen airline may charge fees; so check their airfare conditions when you book.

We recommend no more than 2 bags per person. Each bag can be no bigger than 140cm x 60cm x 40cm and can not weigh more than 32kg. It is important to remember that airlines may have different luggage restrictions.

During the day, casual clothes are suitable. After 5.30pm, smart casual clothing is required in the public lounges and restaurants or as published in the ship’s newsletter. On cocktail nights, we suggest women wear an evening or cocktail dress and men wear a suit or similar. Evening attire will vary depending on the cruise line, more information will be enclosed with your cruise tickets.

This will vary depending on the cruise line and/or ship, please check with your Cruise World Holidays consultant.

No, beach towels are provided for use at on-board swimming pools and on Shore Tours.

Laundry facilities will vary depending on the cruise line and/or ship. Some offer self-service coin-operated launderettes with ironing facilities whilst others will only offer an on-board laundry service (charges apply).