Dear Janelle & Leanne,
Greg and I would like to thank you both for the wonderful service and organisation provided by you both with our booking on this fantastic cruise.
We had a wonderful time from beginning to end. The booking process was great, the follow-ups and prompt response to any emails I sent was very much appreciated, also answering any queries and providing advice.
The cruise was amazing with great entertainment by very talented musicians who were all very friendly and approachable.
The food and presentation was beautiful and the staff very friendly, providing excellent service. There was an abundance of delicious food and as I am coeliac I was amazed to see the variety of options I could choose from.
We were so happy to have chosen a balcony suite and enjoyed having room service on several occasions out on the balcony.
The line-up of entertainers was remarkable and the way they shared their musical gifts has left a memorable imprint with many people.
The organisation when leaving the ship was incredible as there were so many people. We booked on the bus transfer organised by the ship to the airport and it was wonderful to come through customs and be directed straight to the coach to take us to the airport, certainly better than waiting for a taxi as they would have been in huge demand.
The only negatives we found was having to `line-up’ for over an hour to enter the Broadway Shows each evening. A number of us found this unnecessary and feel it would be better just to allow people to go in and sit down as they arrived. At least this way they would sell more drinks as the waiters came around as soon as we were allowed in. The other disappointment we witnessed was the manner in which one of the male staff in `Duty Free Alcohol` was rude to various people and also one of the males in
However these `negatives’ do not reflect on you in any way, as you both provided excellent service and feedback.
Thank you once again for helping us experience a `lifelong, memorable holiday’.
G & J Ashton, QLD